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Answers to common questions

Frequently Asked Questions

Quick answers to common questions about Surgeie.

How do I get started with Surgeie?

Sign up for a free trial, connect your website, and run your first SEO audit in minutes. Our onboarding wizard will guide you through the process.

Is my data stored in the UK?

Yes, all data is stored on UK-based servers. We're committed to UK data residency and full GDPR compliance.

Can I cancel my subscription anytime?

Absolutely. You can cancel your subscription at any time with no cancellation fees. Your data will be retained for 30 days after cancellation.

Do you offer white-label reports?

Yes, Professional and Enterprise plans include white-label reporting. You can add your agency's branding to all client reports.

How does the WordPress plugin work?

Our WordPress plugin syncs your SEO recommendations directly to your WordPress site. It can automatically implement approved changes or queue them for review.

What's the difference between plans?

Plans differ in the number of websites, audit frequency, historical data retention, and advanced features like AEO Intelligence and custom ML models.

Still Need Help?

Our UK-based support team is ready to assist you.