Legal

Privacy Policy

Last updated: 30 December 2025

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1. Introduction

Skyie Global Technologies Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use Surgeie.

2. Data Controller

Skyie Global Technologies Ltd is the data controller responsible for your personal data. We are registered in England and Wales and subject to UK data protection laws.

3. Information We Collect

We collect the following types of information:

Account Information

  • Name and email address
  • Company name and billing address
  • Payment information (processed securely by Stripe)

Usage Data

  • Website URLs you add for analysis
  • SEO audit results and recommendations
  • Feature usage and preferences

Technical Data

  • IP address and browser type
  • Device information
  • Log data and analytics

4. How We Use Your Information

We use your information to:

  • Provide and improve the Service
  • Process payments and manage subscriptions
  • Send service-related communications
  • Provide customer support
  • Analyse usage patterns to improve features
  • Comply with legal obligations

5. Data Storage and Security

All data is stored on UK-based servers. We implement industry-standard security measures including:

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • Regular security audits and penetration testing
  • Access controls and authentication
  • Automated backups and disaster recovery

6. Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers who assist in operating the Service (e.g., payment processors)
  • Legal authorities when required by law
  • Business partners with your explicit consent

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

8. Cookies

We use essential cookies to operate the Service and analytics cookies to improve user experience. You can manage cookie preferences through your browser settings.

9. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, data is retained for 30 days before permanent deletion, unless required by law to retain longer.

10. Contact Us

For privacy-related enquiries or to exercise your rights, contact our Data Protection Officer at privacy@surgeie.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.